If you have a question or comment please contact Nelsons, maker of Bach® & Rescue® brand products, the only authorized by The Bach Centre.

Nelsons customer service is open Monday through Friday, 8am to 5pm EST.

  • Email: [email protected]
  • Phone: 978-988-3833 or 800-319-9151, and choose option 2
  • Website: Nelsons.com
  • Mail:
    Attn: Customer Service
    21 High Street #302
    North Andover, MA 01845

Where To Buy

Find A Store

Rescue & Bach Original Flower Remedies brand products are sold at thousands of locations throughout the United States. To locate an online retailer or a store near you, please see our Where To Buy page or contact us for help.


See All Education Opportunities

Retailers & Store Employees

Retailer Education & Training

Free training & education on our homeopathic and dietary supplement products, tailored to the needs of your retail store. To sign up or ask about this, please go to Retailer Education.

Update Your Store Listing

Add, change, or delete your physical store address as it is listed on our Where To Buy page with this form, or contact Nelsons’ customer service (see above).

21 High St #302, N. Andover, MA 01845

Our Offices

Our teams are located in Europe and USA

Nelsons House
Head Office

Nelsons House

83 Parkside Wimbledon London SW19 5LP

View on map +44 (0)20 8780 4200
Trefiw wells

Spatone Manufacturing Site

Trefriw Wells Spa, Trefriw, North Wales LL27 0JS

View on map +44 (0)1492 640 057
Nelsons Manufacturing

London Manufacturing Site

5-9 Endeavour Way, Wimbledon, London SW19 8UH

View on map
Boston Office


Nelsons, 21 High Street #302, North Andover, MA 01845

800-319-9151 (option 2)
002219402 620x393 c


Bureau Commercial France: Immeuble Nouvel'R, 143 Bd René Cassin Bâtiment B, 06200 Nice

View on map +33 4 23 11 01 30
Northern European Offices

Nelsons Gmbh

Nelsons Gmbh, Heegbarg 2, Hamburg, Germany 22391

View on map +49 40 61 18 33 0
Southern European Offices


1 Rue de la Lüjerneta, 98000, Monaco

View on map +33 4 23 11 01 30