If you have a question or comment please contact Nelsons, maker of Bach® & Rescue® brand products, the only authorized by The Bach Centre.

Nelsons customer service is open Monday through Friday, 8am to 5pm EST.

  • Email: [email protected]
  • Phone: 978-988-3833 or 800-319-9151, and choose option 2
  • Website: Nelsons.com
  • Mail:
    Attn: Customer Service
    21 High Street #302
    North Andover, MA 01845

Where To Buy

  • Find a store: To locate an online retailer or a store near you, please see our Where To Buy page or contact us for help. Bach® Original Flower Remedies & Rescue® brand products are sold at thousands of locations throughout the United States.
  • Retailer store listings: You can add, change, or delete your physical store address listing. Please contact Nelsons customer service.

Education & Training

  • Complete list of education opportunities: see our Education page.
  • Free training for retailers: We offer free trainings on our homeopathic and dietary supplement products that are tailored to the needs of your store. To sign up or ask a question about this, please go to Retailer Education.

21 High St #302, N. Andover, MA 01845

Our Offices

Our teams are located in Europe and USA

Nelsons House
Head Office

Nelsons House

83 Parkside Wimbledon London SW19 5LP

View on map +44 (0)20 8780 4200
Trefiw wells

Spatone Manufacturing Site

Trefriw Wells Spa, Trefriw, North Wales LL27 0JS

View on map +44 (0)1492 640 057
Nelsons Manufacturing

London Manufacturing Site

5-9 Endeavour Way, Wimbledon, London SW19 8UH

View on map
Boston Office


Nelsons, 21 High Street #302, North Andover, MA 01845

800-319-9151 (option 2)
002219402 620x393 c


Bureau Commercial France: Immeuble Nouvel'R, 143 Bd René Cassin Bâtiment B, 06200 Nice

View on map +33 4 23 11 01 30
Northern European Offices

Nelsons Gmbh

Nelsons Gmbh, Heegbarg 2, Hamburg, Germany 22391

View on map +49 40 61 18 33 0
Southern European Offices


1 Rue de la Lüjerneta, 98000, Monaco

View on map +33 4 23 11 01 30