Customer Support & Inquiries

Contact Nelsons^®

We value open communication and are here to assist you with any inquiries or feedback.

Whether you have questions about our natural healthcare products, need support, or wish to share your experiences, our dedicated team is ready to help. Reach out to us through our contact form, and we'll respond promptly to ensure your needs are met.

Customer Service

For all enquiries relating to orders, please contact us via telephone or email below. Please check our FAQs before contacting us. We dispatch standard orders within 48 hours, Monday to Friday, excluding bank holiday.

Telephone: +44 2087804240
Email: CustomerCare@nelsons.com

*Kindly note we will be closed on public holidays and our phones lines will be reduce hours over the Christmas period.

Mon-Thurs 9:30am - 5pm

Friday 9:30am - 3pm

Pharmacy Advice Enquiries

For all enquiries relating to health advice, please contact us via telephone or visit us at our Mayfair Pharmacy, London. If you have any questions relating to what health advice we can support you with, please visit our FAQs.

Telephone: +44 20 76293118
Address: Nelsons Homeopathic Pharmacy, 87 Duke Street, Grosvenor Square, London, W1K 5PQ

Homeopathic Express Consultations including supplement advice and Bach flower consultation : Available from 6th Jan 2025.

For clinic: please contact practitioners directly.